Shipping Policy

Do you ship internationally?

Yes, we do ship internationally! We also ship locally from our warehouses in Rotterdam (suspended at the moment as we upgrade our warehouse system) and Hong Kong and can offer free local shipping if your purchase is above a certain amount.


When will I receive my order?

You will be notified when your order has been dispatched and you will receive a link to track your order.

In general for regular orders:


Order with embroideries and gift set will take an extra 5 days

  Duration  Delivery fee
Hong Kong, Singapore 2-3 business days via SF Express Free delivery
Rest of Asia 3-5 business days via SF Express/DHL Free delivery
Oceania 3-7 business days via SF Express/DHL 27AUD
UAE, North American 7-15 business days via SF Express/DHL Free delivery
Europe 7-15 business days via SF Express/DHL 15


Rest of the World: If you would like to enquire about international shipping for other countries, please contact us at


**Please note these times are for shipping only and do not include order processing and dispatch time. Shipping times may be delayed during peak periods such as holidays, due to high demand and volume, as well as time being held by the local custom which is out of our control. 

Customer service

For assistance, please email us at

Happy to chat! Feel free to contact us using our form or chat service.